Productivity Specialist - Syracuse, NY
Job Requisition ID#: 525
Morris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in western New York, western Pennsylvania and West Virginia. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.
Description of Job Duties and Responsibilities:
The Morris Group of companies is one of the largest machine tool distribution networks in the North America, supplying CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts.
Within these companies, Productivity Specialists comprise the most comprehensive customer service, support, and aftermarket sales in the industry. We need your validated experience to bring innovative ideas to our customers. Morris is looking for the brightest machinists and programmers to offer the latest products, efficiency generating solutions, and a level of machine installation customer support that is unmatched by our competitors.
Job Responsibilities:
- Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
- Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
- Analyze customer equipment and processes to recommend solutions that improve the customer’s return on their capital investment, while growing efficiency and profitability.
- Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
- Encouraging a sales territory to generate revenue when not supporting capital machine projects.
- Develop and deliver outstanding customer product demonstrations.
- Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
- Lead projects by collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
- Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
- Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
- Use a conscientious approach to identify and solving our customer’s challenges.
Other Functions:
- Perform related duties as required
The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.
Job Proficiencies/Qualifications (Education, Experience in related field, Skills. etc.):
- Minimum 5 years of machine tool experience
- Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection
- Internally driven with a deep-seated desire to win in a competitive marketplace
- Self-motivated and capable of operating with minimal supervision
- Candidate must bring a strategic approach to all work and creativity for solving challenges
- Ability to work in a fast-paced environment and balance multiple priorities
- Ability to excel in a team environment as well as when working independently
- Excellent verbal and written communication skills
- Ability to effectively present products and solutions to customers in one on one and group settings
- Prior experience working with various levels of employee and management
- Intermediate to advanced knowledge of Microsoft Office suite and other related business programs.
- Prior experience in public speaking or presentation.
- Prior successful experience in project management.
- Position requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record.
- A current U.S. passport (Preferred, but not required)
- Daily travel throughout the assigned territory with occasional long distance or overnight travel required
Mental and physical requirements:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be highly mobile, able to access all areas of the premises.
- Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects.
- Ability to sit for prolonged period of times.
- Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavy weight material up to 50 lbs. with assistance from equipment or other employees.
- Ability to frequently use hands and arms
- Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Ability to keep his/her composure with the public and co-workers in everyday, stressful situations.
Benefits:
Morris Group, Inc. benefits package include; competitive salary, comprehensive benefits packages (Medical, Dental Vision), generous vacation package, including 10 company paid holidays, 401K with annual company match, and tuition reimbursement.
Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
Rochester, NY
- Locations
- Rochester (NY)
Rochester (NY)
Productivity Specialist - Syracuse, NY
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